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Frequently Asked
Questions
Returns, warranties, and everything else you need to know.
Returns
Can I return a pre-built keyboard?
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Can I return a custom keyboard or custom PC?
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Warranty
What does the warranty cover?
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What voids the warranty?
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How do I claim the warranty?
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After 90 Days
What happens after the warranty period?
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Custom PC — Additional Info
What about shipping damage on custom PCs?
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What about manufacturer warranties on PC components?
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General
How long does shipping take?
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How do I contact you?
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How do custom builds work?
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